What is included in the rental rate?
- Unlimited kilometres
- All vehicles are insured for damage to the vehicle or to the property of a Third Party. The hirer is responsible for the first NZ$1,800 (“the liability”) which can be reduced, see the Accident Liability page for details
- Extra driver fees
- One way fees
- Airport transfers on pick up and drop off.
- Customer Care 24 hour road service helpline (toll free)
- 15% GST
- Travel Wallet including road maps and travel information & discounts to leading attractions
- Supermarket discount card
Do I need a special licence to drive the car?All you need is a current and full motor vehicle driver’s licence which must be presented when you pick up your Britz Car.
Should a foreign licence be in a language other than English it must be accompanied by a current international driving permit issued in the same country as the driver’s licence was issued. An accredited English translation will be accepted in lieu of an international driving permit.
How old do I need to be to drive the car?Drivers must be 21 years of age or over.
What is the minimum rental duration?Minimum rental period is one day where pick up and return is the same city.
Minimum rental period is three days between cities, except for one-way hires that are southbound the minimum rental requirement is seven days.
Rental days are calculated on a 24 hour basis.
Please note that minimum rental period is subject to change during peak periods.
Can I pick up and drop off a Britz Rental Car at the airport?Our Queenstown branch is located at the airport. We provide free airport transfers for our Auckland and Christchurch branches, which are both very close to the airport.
Do I have to pay for more than one driver?Top
What Accident Liability Reduction Options do you offer?Top
What happens if I cancel my booking?There are no cancellation fees for your Britz rental car.
What Credit Cards do you accept?We accept Visa, MasterCard and American Express.
Do you have any vehicles with automatic transmission?Yes, all our Rental Cars are automatic transmission, the exception is the Economy Car which is either manual or automatic transmission.
Can a baby seat be fitted?Child seats (approximate age birth – 3 years) and Booster seats (approximate age 4+ years) can be fitted on the rear seats of all Britz Cars.
Whist it is legal for children travelling in child restraints to sit in the front passenger seat, Britz recommend all restraints are fitted to the rear seats of the vehicle for safety. A Child seat cannot be placed rear facing in the front passenger seat if there is a front passenger airbag.
Britz offers child and booster seats for hire if you need one. For specific details about where your child will sit during travel, please ask your consultant.
Are there any roads I cannot drive on?Our vehicles can be driven on any sealed/bitumen or well-maintained roads. You are not allowed to drive on Skippers Road (Queenstown), Ball Hut Road, (Mt. Cook), Ninety Mile Beach (Northland), North of Colville Township (Coromandel Peninsula) and the Bluff Road that runs between Kuatunu and Mataurangi.
Can I pick-up and drop-off outside of branch opening times?No, after hours vehicle collection and return is not available. Vehicles must be collected and returned within business hours.
Do you have any Vehicle Assistance while I am on the road?Yes, we do. Please phone tollfree at any time within 24 hours to give us the opportunity to solve the issue.
North Island Customer Care: 0800 831 900
South Island Customer Care: 0800 304 304
Our Customer Care Partners are also familiar with the Britz vehicles and can help you out on the road. Look out for the Customer Care sign.
DISCLAIMERIllustrations and text in any of our documentation, brochures and this website are subject to change. Images are a representation only of the vehicles and products depicted. Variances in vehicles offered for rental may occur due to substitutions made by Britz or modifications and/or changes to the vehicle design made by the manufacturer. |